Refund policy

Returns & Refunds

Request a return within 30 days of delivery by emailing info@alwaysstore.site with your order number and reason for returning.

Items must be unused, in their original condition, and include their original packaging. Contact us before sending anything back so we can confirm eligibility and provide return instructions.

Approved returns include free return shipping and no restocking fee.

Damaged or incorrect items

Contact us promptly with your order number and photos of the item and packaging.

Refunds

After your return is received and approved, we’ll issue a refund to your original payment method. Your payment provider may take additional time to post it.